Compassionate Care for all
Northern Nevada HOPES (HOPES) provides great healthcare in a safe and accepting place. If you want to be treated with respect and dignity, HOPES is for you. If you want to feel seen and understood, HOPES is for you.
how to become a patient
To schedule your first appointment, call 775-786-4673, Monday–Friday, 8am-5pm, and ask to schedule a “new patient appointment.” An Intake & Eligibility Specialist will take your information and partner with you to schedule your first appointment.
paying for care
HOPES takes most insurance plans, Medicaid, and Medicare. HOPES also cares for uninsured patients. If you don’t have insurance, we use a sliding fee scale which adjusts cost based on what you can afford to pay. Our Intake and Eligibility team meets with all new patients to make sure they can get the care they need.
commonly accepted insurances
- Medicaid Fee for service
- Anthem Medicaid
- Silver Summit Medicaid
- Anthem Medicaid
- UHC/HPN Medicaid
- Molina Medicaid
- Medicare part B
- Prominence
- Aetna PPO
- Health Plan of Nevada PPO
- United Health Care PPO
- Humana PPO
- Cigna PPO
- Blue Cross Blue Shield PPO
- AARP Medicare PPO
- Access to HealthCare
- Hometown Health PPO
- Alignment PPO
**For any HMO insurance plan, patients will need to contact their insurance to assign HOPES as their provider before they are scheduled. If their insurance is not listed, they can contact HOPES or their insurance to see if HOPES is in-network.
*HOPES accepts patients regardless of their insurance status, if you are un-insured or under-insured, we want to make sure you get the care you need and deserve. If you don’t have insurance, we use a sliding fee scale which adjusts cost based on what you can afford to pay.
What to bring to your first appointment
To ensure a smooth transition of services to HOPES, please bring these items to your first appointment:
ID
We will need some type of identification ranging from ID’s to birth certificates.
Insurance Card
If you have an insurance card, please bring it. If you don’t have insurance, still come in and we can help you get seen.
A list of the medications you are currently taking
If it’s easier, you can bring the bottles in.
Medical records
From either the hospital, your last emergency room visit, or previous physician.
patient resources
You pay for your health care based on what you can afford.
Language and communication resources
If you don’t speak English or have visual or hearing impairment, HOPES has resources to communicate with you.
Non-discrimination notice
HOPES does not discriminate in the provision of services to individuals based on their ability to pay, race, color, national origin, age, disability, sex, sexual orientation, gender, religion, or veterans status.
**HOPES may reach out to you for fundraising communications. If you do not want to receive future fundraising communications supporting HOPES, please call 775-786-4673 and ask to speak to the front desk, or simply tell us in person. There is no requirement that you agree to accept fundraising communication from us, and we will honor your request not to receive any more fundraising communications after the date we receive your decision. Your treatment or payment will not be affected by your choice to opt out of a fundraising communication.
