ATTENTION HOPES Patients: Northern Nevada HOPES clinics and pharmacies will be closed on Monday, Feb. 17, 2025. Regular operational hours will continue Tuesday, Feb. 18, 2025, at 8 am. As a reminder, get your prescriptions from our pharmacy before 5 pm on Friday. 

ATENCIÓN Pacientes de HOPES: Northern Nevada HOPES estará cerrado el lunes 17 de febrero, en conmemoración del Día de los Presidentes. El horario operativo regular se reanudará el martes 18 de febrero a las 8 a.m.

Case Management

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Case managers at Northern Nevada HOPES (HOPES) provide non-medical case management services to our patients. They provide referrals to resources and services that help improve our patients overall health outcomes.

case management

Available Services

Our case managers help patients connect with:

  • Safe, affordable housing
  • Food security
  • Job training
  • Financial support for health services
  • Enrollment resources for insurance
  • Pediatric resources
  • HIV+ care resources
  • Gender-affirming care (GAC) resources

Our case managers can provide a lot of support for patients, but the following are things they DO NOT connect patients with:

  • FMLA
  • Workers Comp
  • SSI/SSDI application
  • Insurance claim disputes
  • Document service disputes
  • SNF, medical group homes, home health
  • Specialist referrals
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Other HOPES Programs

HOPES has many programs designed to build overall health and well being by connecting patients with medical and mental health care, as well as other necessities of living.

HOPES Health Services

HOPES offers a range of services to help you manage your family’s health. Telehealth options are now available for selected services.

provider and patient at appointment